The consumer electronic omnichannel retailers connecting their brick and mortar stores to an online experience, providing SIGMA live video shopping experiences that deliver personalized customer experience for well-known international premium brands like Electrolux, Dyson or e.g. DeLonghi.
Challenge
Our consumer electronic retail partners wanted to find a way to connect online customers with brand experts that could help provide store consolation experience to online customers.
Solution
Connection customers with sales experts in real-time with CallMe360 LIVE to consult, advise, initiate & execute sales out of product studios run by SIGMA.
Result
Over 1.000 daily connections with a satisfaction rate of over 90%.