SIGMA Manago360 solution created a coherent contact center supporting Castorama customers during their entire customer journey. Even though the solution is customised it is efficient, cost-saving and guarantees a holistic customer relationship management.
Build a customer contact center from the scratch.
We have built and we are operating a customer contact center from the scratch.
Long term, trustful relationship leading into serving Castorama with a full scope contact center, CRM, live video chat and many more software solutions building a holistic customer relationship management.