{"id":144,"date":"2022-10-26T08:22:01","date_gmt":"2022-10-26T08:22:01","guid":{"rendered":"https:\/\/sigmacem.com\/?page_id=144"},"modified":"2022-10-26T18:47:17","modified_gmt":"2022-10-26T18:47:17","slug":"netto-polomarket-eurocash-castorama","status":"publish","type":"page","link":"https:\/\/sigmacem.com\/pl\/success-story\/netto-polomarket-eurocash-castorama\/","title":{"rendered":"Netto \/ POLOmarket \/ eurocash \/ Castorama"},"content":{"rendered":"<p>Dzi\u0119ki wykorzystaniu ukierunkowanych spostrze\u017ce\u0144, danych klient\u00f3w i zebranych opinii przy u\u017cyciu rozwi\u0105zania SIGMA Opinello, podnosimy jako\u015b\u0107 do\u015bwiadczenia zakupowego dla naszych klient\u00f3w.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wyzwanie<\/h2>\n\n\n\n<p>Poznanie i zrozumienie klient\u00f3w.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rozwi\u0105zanie<\/h2>\n\n\n\n<p>Wdro\u017cenie SIGMA Opinello w celu uzyskania informacji zwrotnych od klient\u00f3w oraz danych na temat ich do\u015bwiadcze\u0144 zakupowych.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rezultat<\/h2>\n\n\n\n<p>Sta\u0142y wynik NPS powy\u017cej 70+. Transformacja os\u00f3b negatywnie nastawionych, zbudowanie d\u0142ugoterminowych relacji z klientami, wzmocnienie wizerunku marki oraz wdro\u017cenie systemu \"alertu klienta\" opartego na zdefiniowanych wska\u017anikach wydajno\u015bci.<\/p>","protected":false},"excerpt":{"rendered":"<p>Elevated customer experience for shoppers using targeted insights, customer data points and feedback collected with SIGMA Opinello solution. Challenge Know and understand the customers. Solution Implementation of SIGMA Opinello to gain customer data points and feedback during and after their shopping experience on regular level. Result Constant NPS results of 70+. Transformation of detractors, building <a href=\"https:\/\/sigmacem.com\/pl\/success-story\/netto-polomarket-eurocash-castorama\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Netto \/ POLOmarket \/ eurocash \/ Castorama<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":107,"parent":123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"success-story.php","meta":{"footnotes":""},"class_list":["post-144","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/comments?post=144"}],"version-history":[{"count":1,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/144\/revisions"}],"predecessor-version":[{"id":145,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/144\/revisions\/145"}],"up":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/media\/107"}],"wp:attachment":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/media?parent=144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}