{"id":135,"date":"2022-10-26T08:16:34","date_gmt":"2022-10-26T08:16:34","guid":{"rendered":"https:\/\/sigmacem.com\/?page_id=135"},"modified":"2022-10-26T08:17:37","modified_gmt":"2022-10-26T08:17:37","slug":"groupe-seb","status":"publish","type":"page","link":"https:\/\/sigmacem.com\/pl\/success-story\/groupe-seb\/","title":{"rendered":"Groupe SEB"},"content":{"rendered":"<p>SIGMA przynios\u0142a swoj\u0105 ekspertyz\u0119 w sprzeda\u017cy stacjonarnej klientom online marek Krups, WMF, Tefal i Rowenta, \u0142\u0105cz\u0105c klient\u00f3w online z indywidualn\u0105 pomoc\u0105 sprzeda\u017cow\u0105 w czasie rzeczywistym lub poprzez wcze\u015bniejsz\u0105 rezerwacj\u0119 konsultacji na \u017cywo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wyzwanie<\/h2>\n\n\n\n<p>Zwi\u0119kszenie wyniku NPS online oraz lojalno\u015bci wobec marek Groupe SEB.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rozwi\u0105zanie<\/h2>\n\n\n\n<p>Wdro\u017cenie CallMe360 LIVE w sklepach marek Groupe SEB, umo\u017cliwiaj\u0105ce po\u0142\u0105czenie klient\u00f3w z doradcami marek w czasie rzeczywistym lub za pomoc\u0105 wcze\u015bniejszej rezerwacji konsultacji na \u017cywo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rezultat<\/h2>\n\n\n\n<p>Sta\u0142y wynik NPS online powy\u017cej 70 oraz wska\u017anik konwersji wynosz\u0105cy 33%.<\/p>","protected":false},"excerpt":{"rendered":"<p>SIGMA has brought offline sales expertise to the online customers of Krups, WMF, Tefal and Rowenta, by connecting online customers with personal sales assistance in real-time or by pre-booking a live consultation. Challenge Increase the online NPS score and brand loyalty of Groupe SEB brands. Solution Implementation of CallMe360 LIVE in Groupe SEB brand stores <a href=\"https:\/\/sigmacem.com\/pl\/success-story\/groupe-seb\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Groupe SEB<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":106,"parent":123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"success-story.php","meta":{"footnotes":""},"class_list":["post-135","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/comments?post=135"}],"version-history":[{"count":2,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/135\/revisions"}],"predecessor-version":[{"id":138,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/135\/revisions\/138"}],"up":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/media\/106"}],"wp:attachment":[{"href":"https:\/\/sigmacem.com\/pl\/wp-json\/wp\/v2\/media?parent=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}